Frequently asked questions
These are the questions customers in Santa Pola and the surrounding area ask me most often. If you can't find what you're looking for, just call me directly.
- Do you speak English?
- Yes. If you're more comfortable explaining a problem in English, that's not an issue at all. Just call or WhatsApp me and I'll take it from there. Learn more: Emergency
- Can you work with my property manager or keyholder if I'm not in Spain?
- Yes, this comes up often with owners who split their time between countries. I'm happy to coordinate directly with a property manager or keyholder and keep you updated by phone or message. Learn more: Gran Alacant
- How quickly can I get a quote?
- Usually the same day or the next. I like to see the property, or at least clear photos of the problem, before giving a fixed price, so there are no surprises later.
- Which areas do you cover?
- I regularly work in Santa Pola, Gran Alacant, Elche, Alicante and Urbanova. If you're nearby but outside these towns, ask me: I may still be able to help. Learn more: Santa Pola
- I have an urgent leak or plumbing emergency, what do I do?
- Call the number on this site directly. I prioritise plumbing emergencies and get to you as quickly as I can across Santa Pola and the surrounding area, in the evenings and at weekends too. Learn more: Emergency
- Do you unblock drains?
- Yes, it's one of the jobs I'm asked for most. I clear blocked sinks, baths, toilets and drainpipes, including urgent cases. Learn more: Drain unblocking
- Do you install or replace electric water heaters?
- Yes. I install new units and replace ones that have failed or are past their useful life, and I can advise on the right size for your household. Learn more: Water heater installation
- I have damp patches on my walls, can you help?
- Yes. I focus first on condensation and interior leaks, which are the most common issues in this coastal area, though I also do exterior waterproofing when it's needed. Learn more: Damp-proofing
- How can I pay?
- In cash, by bank transfer or with Bizum. If you need to, we can also agree to pay in instalments.